Skills & Competencies for Mailroom Manager
Mailroom Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Mailroom Manager
Directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.
JOB RESPONSIBILITIES for Mailroom Manager
Monitors inventory, checks and reorders items as needed. Receives and allocates office supplies.
Mailroom Manager SALARY RANGE
BASE 50%
$74,915
TOTAL 50%
$76,542
Job Level
M02
Job Code
OF13000049
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department
Mailroom Manager Skills and Competencies List
7 general skills or competencies (Job family competencies) for Mailroom Manager
1
Job Family Competencies –
Computer Literacy
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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2
Job Family Competencies –
Data Entry
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains codes and instructions in performing data entry.
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Level 2 Behaviors
(Light Experience)
Conducts basic data entry tasks to ensure information accuracy and completion.
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Level 3 Behaviors
(Moderate Experience)
Uses various technologies in performing data entry transactions to improve the overall efficiency.
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Level 4 Behaviors
(Extensive Experience)
Facilitates timely entry of data into the system to correct data incompatibilities.
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Level 5 Behaviors
(Mastery)
Establishes data entry systems to detect data errors and initiate corrective action plans.
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3
Mailroom Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Mailroom Manager
Proficiency Level - 4
5
Competency for -
Mailroom Manager
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Mailroom Manager
1
Core Competencies –
Knowledge of Organization
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists our organization's critical functions and lines of business.
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Level 2 Behaviors
(Light Experience)
Identifies organization's structures, rules, and networks.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing and updating organizational structures and procedures.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business's key metrics to make sure things are on track.
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Level 5 Behaviors
(Mastery)
Promotes our business's branding internally and externally.
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2
Core Competencies –
Planning and Organizing
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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3
Mailroom Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Mailroom Manager
Proficiency Level - 4
5
Competency for -
Mailroom Manager
Proficiency Level - 5
Summary of Mailroom Manager skills and competencies
There are 0 hard skills for Mailroom Manager.
7 general skills for Mailroom Manager, Computer Literacy, Data Entry, Document Management, etc.
8 soft skills for Mailroom Manager, Knowledge of Organization, Planning and Organizing, Coaching Others, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coaching Others.
7 general skills for Mailroom Manager, Computer Literacy, Data Entry, Document Management, etc.
8 soft skills for Mailroom Manager, Knowledge of Organization, Planning and Organizing, Coaching Others, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coaching Others.
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